Shipping

We are currently only shipping orders to customers in the US and Canada*

SPEND	COST	DELIVERY TIME	TYPE OF SERVICE
Over USD$100	Free	4-6 days*	DHL Express
Under USD$100	USD$15	4-6 days*	DHL Express

 

SHIPPING

Delivery times are quoted in business days for metro areas only and are estimates.

During sale periods, please allow additional time to receive your order.

Shipping times are provided by our couriers and can vary depending on shipping location and other external factors. 

For international orders, the displayed product costs and delivery fees do not include taxes and duties which may be applied by customs or postal authorities in the country of delivery (see below for more information).

We make every effort to ship all orders received by 12pm AEDT on the same day. Orders placed after 12pm AEDT, on weekends or public holidays will be attempted to be processed the following business day. You will receive a shipping confirmation email as soon as the order has been dispatched. You can also select to receive updates via Facebook Messenger or SMS at checkout after you place your order.

 

EDITING ORDERS & ADDRESSES

Changes to items on orders, shipping addresses or names are not possible once an order has been processed. Please check your billing and shipping information carefully before you place your order as our dispatch team processes orders quickly.

 

CUSTOMS HOLDS

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above and you have not been contacted regarding your delivery by one of our shipping couriers, please get in touch with us and we will investigate your delivery on your behalf.